Mercure Perth 4 stars

Customer review rating (ALL Rating) 3.7/5 2,011 reviews

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10 Irwin Street, 6000 PERTH, Australia

Description

Hotel extras

Offering 24hr reception and room service, a tourist information desk and a car hire service desk, Mercure Perth is dedicated to providing the utmost in convenience and warm, friendly service. Other features include WIFI access and dry cleaning services.

Our accommodation(s)

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Hotel location

Mercure Perth

10 Irwin Street
6000 PERTH
Australia

GPS:-31.95676, 115.863106

Telephone
Fax +61 8 9221 3344

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.7/5  2,011 reviews

TripAdvisor Rating  4.0/5  2,325 reviews

comfortable and well suited to my needs

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Comfortable clean and friendly helpful staff.

Dear Diana We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope to welcome you back again soon. Sincerely, Brian McHenry General Manager

Location

Customer review rating 1.0/5

Vicki A. Couples - Confirmed reviews ALL

initially was good until payment was readjusted three days latter. Daughter-in-law made booking

Dear Vicki Thank you for taking the time to tell us about your experience at the Mercure Perth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Brian McHenry General Manager

Good stay overall

Customer review rating 4.5/5

Chuen Couples - Confirmed reviews ALL

The hotel is located in Perth CBD, providing convenient access to the train station and North Bridge within walking distance. This makes it an ideal choice for tourists visiting Perth. Although the hotel's renovation is dated, they have managed to maintain it in good condition and keep it clean. As an Accor Platinum member, I was offered a suite upgrade, along with a welcome amenities package that included a bottle of wine and a Quokka chocolate. This demonstrates the hotel's commitment to attending to the needs of Accor members and enhancing their stay. The breakfast offered is a standard buffet breakfast, consistent every day. However, one aspect that falls short is the quality of the dinner served at the hotel restaurant, which is noticeably inferior compared to other Accor hotels in Perth. If I visits Perth in the future, I will happy to stay in Mercure Perth again.

Dear Ka Chuen M., We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback. I have noted your comments and will work with the team to ensure we can make some changes in the offering and service around the Hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brian McHenry General Manager

good stay

Customer review rating 3.5/5

Mahfuz Business - Confirmed reviews ALL

all good.

Well located

Customer review rating 4.5/5

Julie Couples - Confirmed reviews ALL

Located central to lots of attractions

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Other web-users rate our hotel

  • 1,108 reviews 9/10 Location
  • 1,895 reviews 4.6/10 Room
  • 1,476 reviews 7.3/10 Service
  • 89 reviews 2.4/10 WiFi
  • 780 reviews 5.4/10 Comfort
  • 710 reviews 4.7/10 Cleanliness
  • 570 reviews 2.8/10 Amenities
  • 476 reviews 2.6/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.