Mercure Nelspruit Hotel 3 stars

Customer review rating (ALL Rating) 4.0/5 522 reviews

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Description

Hotel extras

  • Free WiFi

  • Self Catering apartments

  • Walking distance to shopping centre

  • 5 conference rooms. Main conference can cater for 100 guests

Our accommodation(s)

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Hotel location

Mercure Nelspruit Hotel

Corner N4 & Graniet Street, PO Box 1556, Nelspruit
1200 NELSPRUIT
South Africa

GPS:-25.467319, 30.956833

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

MERCURE

The Mercure Hotel Nelspruit invites you to experience our somptuous South African breakfast , A la Carte regional specialities and Theme Buffets. Our Head Chef and his team are passionate and want to ensure you have an all round local experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  522 reviews

TripAdvisor Rating  3.5/5  334 reviews

Satisfied

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

All staff very friendly and helpful... place needs some TLC

Dear Sir/ Madam Thank you for your feedback, we will ensure that we take your feedback into our consideration ensuring that we achieve our guest's expectations. We believe that we will see you again in the near future. Kind Regards, Mercure Nelspruit Hotel team.

Dissatisfied

Customer review rating 0.5/5

Nthabiseng Business - Confirmed reviews ALL

The lack of bottled water in the rooms at the hotel disappointed me. I advise you to investigate this and begin offering two 500ml bottles of water or more every room. Additionally, once more, you offer meh food for lunch and dinner. Thanks

Dear Nthabiseng Thank you for your feedback, we apologize for the inconvenience caused to you. We will fix all mentioned problems, here at Mercure Nelspruit Hotel we put our guests first and provide nothing but good services to our guests. We hope to see you soon in the near future. Warm regards, Mercure Nelspruit Hotel.

Customer review rating 2.0/5

Aerl Business - Confirmed reviews ALL

rooms were teriible the hotel needs a revamp

Dear Aerial Thank you for your feedback, however we would like to deeply apologize for the inconvenience caused to you and are very disappointed to hear that you didn't get our best Services. We will fix all the mentioned problems and hope you will visit our hotel again, here at Mercure Nelspruit Hotel we put our clients first and want nothing but the best services for our guests. Hope to see you soon in the near future. Warm regards Mercure Nelspruit Hotel.

It was brief a stay and very satisfied.

Customer review rating 5.0/5

Danie S. Business - Confirmed reviews ALL

Your device and personal was very helpful from the guard at the gate , reseption and all the staff. Very friendly and respectful. Will definitely recommend the hotel.

Dear Danie Thank you for your positive feedback, we hope to see you soon in the near future. Warm regards, Mercure Nelspruit Hotel.

The place is in a perfect location with friendly office staff and a good stay.

Customer review rating 5.0/5

Bongeka C. M. Families - Confirmed reviews ALL

the stay was good and looking forward to staying with you again longer.

Dear Bangeka Catherine Thank you for your positive feedback. We are happy to be of good assistance to you and your family. We hope to see you soon here at Mercure Nelspruit Hotel. Warm regards Mercure Nelspruit Hotel Management.

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Other web-users rate our hotel

  • 158 reviews 9.1/10 Location
  • 362 reviews 4.4/10 Room
  • 260 reviews 8.6/10 Service
  • 43 reviews 4.2/10 WiFi
  • 155 reviews 5/10 Cleanliness
  • 151 reviews 4.8/10 Comfort
  • 76 reviews 3.3/10 Vibe
  • 70 reviews 3.7/10 Amenities

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