Mercure Bucharest Unirii 4 stars

Customer review rating (ALL Rating) 4.5/5 623 reviews

Mercure Bucharest Unirii - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • Free WiFi, ergonomic workspace, LCD TV

  • 5 minutes walk to Unirii metro station

  • 10 minutes walk to the Parliament House

  • 1 minute walk to public transportation

  • 10 minutes walk to most of the main city attractions in the city center

Our accommodation(s)

Hotel location

Mercure Bucharest Unirii

28th Mircea Voda Boulevard
30167 BUCHAREST
Romania

GPS:44.427374, 26.111776

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LIBRARY

From breakfast to dinner, and thanks to our room service, we provide tasty and healthy options, trendy environment, and great service. This is the perfect place to be!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  623 reviews

TripAdvisor Rating  3.5/5  201 reviews

Perfect stay

Customer review rating 4.0/5

S-p Business - Confirmed reviews ALL

Great location, friendly staff, smart hotel

Dear S-P, Thank you for your positive review! We are delighted to hear that you had a perfect stay with us, enjoyed our great location, friendly staff, and smart hotel. We look forward to welcoming you back soon. Best regards, Cretu Mihail Octavian Front Office Mercure Bucharest Unirii

Good location

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

I had higher expectations from the 4-star hotel. The sheet on the bed had a hole in it. There was no disposable bathrobe and slippers

Stimata doamnă Monica H., Vă mulțumim că ne-ați acordat timpul să ne împărtășiți experiența dvs. neplăcută. Regretăm că nu am reușit să vă oferim servicii conforme așteptărilor. Vă asigurăm că feedback-ul dvs. va fi transmis departamentelor responsabile. Referitor la papuci si halat, se aloca camerelor privilege si apartamentelor dar si oricand la cererea facuta la Receptie. Va multumim pentru feedback-ul transmis si o sa ne asiguram ca vom imbunatatii calitatea serviciilor oferite. Cu respect, Brenda Mircea Front Office Manager Mercure Bucharest Unirii

Customer review rating 5.0/5

Sorin G. Business - Confirmed reviews ALL

Because I was quite satisfied with the level of your services, I became during the last 4 years a frequent guest of your hotel. From this qualified and experienced position I have noticed during my last stay a steep rise in the quality of the interaction of your staff with your guests. Please don't misunderstand me: I had nothing to object prior to my last trip, hence I constantly came back to your hotel. However, I was very pleasantly surprised to notice during my last stay a subtle and slight change in the general attitude of your staff - starting with the bar onto the cleaning staff and the reception: they all seemed to go a step further in their job commitment. So I asked some of them if they had a training since my last but one stay three weeks ago and my last stay. It is obvious that during those two weeks of my absence from the hotel something very positive has happened and the work and motivation of your team has highly risen. I suppose it was one of those regular anti-routine staff trainings one does every now and then and I want to tell you that this measure had a great effect and was worth the effort. One can feel it in the whole atmosphere of the hotel.

Dear Sorin G., Thank you so much for taking the time to share your feedback with us. We truly value your loyalty as a frequent guest of Mercure Bucharest Unirii over the past 4 years. We are delighted to hear that you have noticed a positive change in the attitude and commitment of our staff during your last stay. Although we strive to consistently provide excellent service, it is always encouraging to receive feedback that acknowledges the efforts of our team. We believe that continuous training and development are essential for our staff to deliver exceptional experiences to our valued guests like yourself. Your kind words about the overall atmosphere of the hotel are truly appreciated. It is our constant endeavor to create a welcoming and pleasant environment for all our guests. Thank you once again for your valuable feedback. We look forward to welcoming you back to Mercure Bucharest Unirii soon. Best regards, Marinela Pascu, Shift Leader Mercure Bucharest Unirii

good hotel, nice people

Customer review rating 4.5/5

Metehan D. Business - Confirmed reviews ALL

thanks to Mrs. Clara (red hair) to help me during check in. she was very friendly and helpful. she helped me to upgrade my room.

Thank you for your positive review of Mercure Bucharest Unirii. We are delighted to hear that you had a good experience and that our staff, especially Mrs. Clara, provided excellent service during your check-in. We appreciate your kind words and hope to welcome you back in the future. Best regards, Marinela Pascu Shift Leader Mercure Bucharest Unirii

Well located.

Customer review rating 5.0/5

H. C. Families - Confirmed reviews ALL

Very good location. Extraordinary breakfast. Friendly and attentive staff.

Dear H. C., Thank you for taking the time to share your positive experience at Mercure Bucharest Unirii. We are delighted to hear that you enjoyed our convenient location and the extraordinary breakfast. Our team takes pride in providing friendly and attentive service. We look forward to welcoming you back in the future. Kind regards, Clara Neacsu Front Office Mercure Bucharest Unirii

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Other web-users rate our hotel

  • 286 reviews 9.3/10 Location
  • 407 reviews 7/10 Room
  • 403 reviews 8.3/10 Service
  • 12 reviews 9.9/10 WiFi
  • 226 reviews 5.9/10 Cleanliness
  • 220 reviews 7.6/10 Breakfast
  • 86 reviews 8/10 Value
  • 84 reviews 8.2/10 Vibe

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