Mercure Jakarta Cikini 4 stars

Customer review rating (ALL Rating) 4.6/5 584 reviews

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Mercure Jakarta Cikini - Image 1
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Jalan Cikini Raya No 66, Menteng - Jakarta Pusat, 10330 JAKARTA, Indonesia

Description

Hotel extras

  • 10 modern meeting rooms and 1 Ballroom with complete facilities

  • In room Spa & Massage service

  • Infinity Rooftop Swimming Pool & Fitness Center

  • Strategic location with easy access to city center and tourist attractions

  • Located in the heart of the city of Jakarta's and easy access to Sudirman, SCBD

Our accommodation(s)

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Hotel location

Mercure Jakarta Cikini

Jalan Cikini Raya No 66, Menteng - Jakarta Pusat
10330 JAKARTA
Indonesia

GPS:-6.194204, 106.839144

Telephone
Fax +62 21 3926800

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

DE'KAFE RESTAURANT

Our 4-star hotel in central Jakarta offers a wide variety of international and local culinary options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  584 reviews

TripAdvisor Rating  5.0/5  1,400 reviews

Certificate of excellence 2023

My Vacation in the best hotel in central Jakarta

TripAdvisor rating 5.0/5

Abdulmalik_2611 TripAdvisor review

Very nice hotel and comfy room, facilities is very nice, out door pool and the Bar 8th floor has a nice view very recommend, the breakfast was so nice different foods local and western. Very recommend hotel for vacation or business, the have meeting rooms and ballroom

Good stay with high level of hospitality

Customer review rating 4.5/5

Daniel C. Families - Confirmed reviews ALL

I stayed in Mercure Cikini for staycation during Eid holiday. The experience was started even just booking, when Adnan contacted me and confirming on my arrival, and explained the facility that would be provided to me. Check in process was very smooth and Eviana as the front office manager welcomed me in person. The room was prepared to my liking, with air con has been turned on. Wifi was good and smart tv was very appreciated in recent days so i can watch netflix easily. Breakfast process was smooth, thank you for all the restaurant team who prepared for my table and my drink selection. Breakfast option was good but improvement still can be made. Overall it was a great stay, and thank you to the team for welcoming me. Looking forward to come back and stay at Mercure Cikini

Dear Daniel C., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephanie Mahardita Asst Guest Experience Manager

Well located, nice room , nice receptionist.

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

1.Receptionist very welcome.(check in) 2.feel special ,got room upgraded & free breakfast. 3. Breakfast experience. 3.1 taste ok 3.2 service - no /less waitress, some of the customer ate directly from the counter and put it back the cheese to the counter.(salad counter). This is very unpleasant experience 4. Checkout 4.1 want to try welcome drink. First i tried on the lvl 8 bar on the swimming pool as suggested when i check in. No one there. Then i went down to the restaurant, also no one standby at the bar. (Bad experience) 4.2 parking. My car hadnt registered for free parking, which i already requested when i check in.

Execellent service at MJC

TripAdvisor rating 5.0/5

Asep l TripAdvisor review

It was excellent experience for my family specially for my kids, they are so happy playing in the kidz area and with cooking class. The room was clean & food was so delicious. We love it. Just small thing to be improve is the guy who standby in the omelet area no smile, no enthusiasm to serve the guest. when i asked him, he's like so lazy to answer it, but thats ok. I hope all the staff knows what accor value are and how to implement it. And also thank you to mbk fannie, shes so kind and helpfull.thank you mjc we'll be back.

Dear Mr. Asep, Thank you for sharing your excellent experience with us! We're delighted to hear that your family, especially your kids, had a wonderful time enjoying the kidz area and cooking class. It's fantastic to know that you found the room clean and the food delicious. We appreciate your feedback regarding the service at the omelet area. We apologize for any inconvenience caused and assure you that we will address this matter with our team to ensure consistent and enthusiastic service from all staff members. Your suggestion about reinforcing Accor values is noted, and we will strive to uphold these values in all aspects of our service. We're also glad to hear that Mbk Fannie provided you with kind and helpful assistance. We'll be sure to pass along your appreciation to her. Thank you for choosing Mercure Cikini Jakarta, and we look forward to welcoming you back for another enjoyable stay in the future! Sincerely yours, Lisa P Sanjoyo General Manager

Wira

TripAdvisor rating 5.0/5

naylasyarifa12 TripAdvisor review

I had very great time during the breakfast because the staff was helpful and kind. He actively helped to clean up the table to make sure the table was not messy, also really kind to help my mother to get the juice though the restaurant was about to close in 15 mins.

Dear Mrs. Nayla Syarifa, We're delighted to hear that you had such a wonderful breakfast experience with us! It's fantastic to know that our staff went above and beyond to ensure your comfort and satisfaction. We deeply appreciate your kind words regarding their helpfulness and kindness. Ensuring a clean and welcoming dining environment for our guests is always a priority, and we're glad to hear that it made a difference for you. We'll be sure to relay your compliments to our team, and we look forward to serving you again in the future! Sincerely yours, Lisa P Sanjoyo General Manager

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Other web-users rate our hotel

  • 155 reviews 8.7/10 Location
  • 506 reviews 8.6/10 Room
  • 686 reviews 9.2/10 Service
  • 15 reviews 9.5/10 WiFi
  • 523 reviews 9.1/10 Food
  • 302 reviews 8.6/10 Cleanliness
  • 201 reviews 8.9/10 Breakfast
  • 181 reviews 8.9/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.