Mercure Welcome Melbourne 3,5 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.0/5 3.936 opiniones

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Descripción

Extras del hotel

Con una magnífica oferta de servicios, el Mercure Welcome Melbourne le hará sentir como en casa con WIFI en todo el hotel, servicio de limpieza en seco, acceso para huéspedes con limitaciones físicas, servicio de cuidado de niños y cambio de divisas.

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Localización del hotel

Mercure Welcome Melbourne

265 Little Bourke Street
3000 MELBOURNE
Australia

GPS:-37.812801, 144.964508

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Mascotas no permitidas
  • Servicio de transporte
  • Restaurante
  • Accesible para silla de ruedas
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Salas de reunión
  • Instalaciones libres de humos
Cerca de la propiedad
  • Aparcamiento

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.0/5  3.936 opiniones

Valoración de TripAdvisor  3.5/5  4.911 opiniones

me encanta la ubicación y la amabilidad de la recepción

Nota de clientes de Avis 4.5/5

Ma. L. C. En solitario - Comentarios confirmados ALL

muy satisfecha, anteriormente ya me había hospedado y he estado encantada con la ubicación y en esta ocasión también con las atenciones

Dear ma luisa c., Thank you for your positive feedback. We're thrilled to hear you enjoyed our location and experienced friendly reception. We appreciate your continued trust in us and are pleased we could promptly assist with the key issue. We look forward to welcoming you back soon. Best regards, Alex Mihardja Executive Assistant

Buena zona, trato amable, condiciones de limpieza muy buenas, servicios buenos.

Nota de clientes de Avis 5.0/5

Oscar A. Negocios - Comentarios confirmados ALL

Buena zona, trato amable, condiciones de limpieza muy buenas, servicios buenos.

Dear Oscar A., Thank you for your positive feedback! We're delighted to hear that you enjoyed the good area, friendly treatment, excellent cleaning conditions, and our services. Your satisfaction is important to us, and we look forward to welcoming you back in the future. Sincerely, Alex Mihardja Executive Assistant

Hotel sucio

Nota de clientes de Avis 2.0/5

Anónimo Negocios - Comentarios confirmados ALL

Olor feo en kas habitaciones y pisos sucios principalmente en la recepción. Además de desorden en la entrada del comedor. Me causó muy mala impresión

Thank you for taking the time to provide feedback on your recent stay with us. We are sorry to hear that your experience did not meet your expectations and that you encountered issues with unpleasant smells in the rooms, dirty floors, and disorder in the dining room. We apologize for any inconvenience or discomfort caused during your stay. We take all feedback seriously and will be sure to address these concerns with our team to ensure that our guests receive the highest level of service and that our hotel meets the highest standards of cleanliness and orderliness. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience. Best regards, Alex Mihardja Executive Assistant

Buena ubicacion. Hotel sucio. Habitaciones pequeñas. Desayuno regular

Nota de clientes de Avis 1.0/5

Gustavo Negocios - Comentarios confirmados ALL

El hotel es horrible. Sucio desde todo punto de vista. Carisimo. No tiene gimnasio. Las habitaciones minimas y sin ventilacion. Lo unico que vale es la ubicacion. NO VOLVERIA JAMAS.

Dear Gustavo, We are very sorry to hear that your recent stay with us did not meet your expectations. We apologize for any inconvenience caused by the cleanliness of the hotel and the size of the rooms. We appreciate your feedback regarding the ventilation in the rooms. We do not have gym facilities in our hotel and we are being transparent about it. We do not advertise our hotel with gymnasium as one of our facilities. We understand that these amenities are important to our guests, and we regret that we were not able to provide them for you during your stay. We are disappointed to hear that you did not enjoy our breakfast offerings, and we will certainly review our menu and service to ensure that we are providing the best possible dining experience for our guests. We value your feedback and will take steps to address the issues you raised so that we can improve the quality of our service and facilities for all our guests. We regret that we were not able to meet your expectations. Best regards, Alex Mihardja Executive Assistant

Estancia Adecuada

Nota de clientes de Avis 3.0/5

Anónimo Familias - Comentarios confirmados ALL

Muchos problemas en ascensores, el hotel es adecuado, camas cómodas, habitación ajustada. Servicio de limpieza muy amable y desayuno bueno con personal agradable.

Thank you for being positive in what we do well and for bringing to our attention what we can change. I appreciate you highlighting our team’s friendly attitude and will pass your encouragement on to them. I am sorry to read that we did not tick all the boxes during your stay, and for the inconveniences caused. Sincerely, Alex Mihardja Executive Assistant

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 2.988 opiniones 9.6/10 Ubicación
  • 3.438 opiniones 5.5/10 Habitación
  • 2.788 opiniones 7.3/10 Servicio
  • 59 opiniones 6.5/10 Internet
  • 1.948 opiniones 2.9/10 Comodidad
  • 1.299 opiniones 6.7/10 Limpieza
  • 733 opiniones 7.9/10 Desayuno
  • 686 opiniones 2.6/10 Instalaciones

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