Mercure North Melbourne 4 étoiles

Note Avis clients (Note ALL) 4.0/5 180 avis

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Description

Les plus de l'hôtel

Le Mercure North Melbourne dispose de tout ce dont le voyageur moderne a besoin : connexion Internet haut débit, Foxtel, télévision LCD HD, minibar et climatisation à commande tactile.

Nos hébergements

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Localisation de l'hôtel

Mercure North Melbourne

Cnr Flemington Road & Harker St, and Harker Street
3051 NORTH MELBOURNE
Australie

GPS:-37.796678, 144.950534

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Navette
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

POLO CAFE

Le Polo Cafe offre un excellent rapport qualité/prix. Il sert une cuisine moderne, une grande sélection de repas pour enfants et des collations, le tout préparé à partir de produits frais locaux.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.0/5  180 avis

Note TripAdvisor  3.0/5  563 avis

Very average hotel

Note TripAdvisor 1.0/5

juleseSyd Professionnel - Avis TripAdvisor

I recently stayed one night here. I only chose it due to proximity to my work event. My first room allocated 134 was so loud as it's really close to Flemington Rd. Moved to 204. On Harker St. Noisy but not as bad. Definitely a very tired hotel. My room was missing one curtain only a backing on one side. Room service for a quiet Wed night. No Veggie burger at 6.15pm. Chicken burger option was not cooked so are around the chicken. Breakfast buffet. Ok. Coffee machine. Wouldnt recommend.

Good for young family stay

Note TripAdvisor 5.0/5

Col H Avis TripAdvisor

Family getaway with 2 kids and Staff were very accommodating of our bits and pieces such as scooters and bags after checkout whilst we explored the city. Close to bus and trains, great spot with space for kids to adventure and not be surrounded by buildings.. zoo nearby.. awesome. Room service reasonably priced for the conscience and easy..

Dear colh855, Thanks for the lovely review! I am glad to hear your positive remarks and will be sure to share it with our team. We hope to welcome you back soon. Regards, Anthony Caw General Manager Mercure North Melbourne

Cancellation

Note TripAdvisor 1.0/5

Sarah C Avis TripAdvisor

We were booked into the Mercure so we could stay close to our son in Royal Childrens Hospital for no reason the hotel cancelled our booking and offered us to rebook the room at a much higher rate. Funny how the rate went up as Taylor, Pink and the Caravan Show were in town! Poor form!

Dear Sarah, Thank you for taking the time to share your feedback. I am sorry to hear about your disappointing experience. Unfortunately I was not able to locate a cancelled booking under your name, however please feel free to contact me directly on 03 9329 1788 should you wish to discuss this matter further. Additionally, we understand rates are higher during event periods as they fluctuate daily based on market demand, much like any other business. We appreciate you sharing your comments and hope to be able to welcome you soon with a discounted return offer. Regards, Anthony Caw General Manager Mercure North Melbourne

Mercure North Melbourne experience

Note TripAdvisor 2.0/5

mark r Avis TripAdvisor

This hotel is listed as 4 star , if this hotel is 4 star , then I am Albert Einstein. The room was dirty as in dusty , the curtains were stained and the walls were marked , the place is in serious need of a makeover , it looks bit like a correctional facility from the outside , the paint is peeling and chipped it is just not in a very good condition. I did not try the restaurant because of this so I cannot comment on that , there also appears to be a staff shortage .the staff that I met however were fine .

Dear H3746YYmarkr, Thanks for sharing your feedback. We regret to hear your stay did not live up to your expectations; if you wish to discuss your experience further, please do not hesitate to contact me directly on 03 9329 1788 for further investigation into your booking. We sincerely hope to welcome you back soon. Regards, Anthony Caw General Manager Mercure North Melbourne

Ils savent jurer et manquer de professionnalisme

Note TripAdvisor 1.0/5

Botakoz K Avis TripAdvisor

- ils sont très grossiers (vous dites un mot, ils vous en rendent deux ; vous dites deux, ils vous en rendent quatre) ; - ils posent beaucoup de questions personnelles, je me sentais mal à l'aise ; - fenêtres sales ; - il n'y avait pas de savon liquide dans la salle de bain, j'ai dû demander qu'on le remplisse.

Dear Kazbek, Thank you for taking the time to share your feedback. I am deply sorry to read your review after having contacted you personally a few months back to apologise for the shortcoming during your stay. Please feel free to contact me again should you have further concerns. We appreciate your comments, and hope to welcome you back soon to a better experience. Sincerely, Gabriel Hartmann Front Office Manager Mercure North Melbourne

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 314 avis 9.3/10 Site
  • 531 avis 4.7/10 Chambre
  • 397 avis 8.3/10 Service
  • 10 avis 6.9/10 Internet
  • 299 avis 4.8/10 Confort
  • 206 avis 4.9/10 Propreté
  • 141 avis 1.5/10 Installations
  • 125 avis 3.1/10 Ambiance

Dispensé par Trustyou

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