Mercure Paris Gare du Nord La Fayette Hotel

Customer review rating (ALL Rating) 4.0/5 1,034 reviews

Mercure Paris Gare du Nord La Fayette Hotel - Image 1
Mercure Paris Gare du Nord La Fayette Hotel - Image 2
Mercure Paris Gare du Nord La Fayette Hotel - Image 3
Mercure Paris Gare du Nord La Fayette Hotel - Image 4

Description

Hotel extras

  • 200m from Gare du Nord and Gare de l'Est, RER direct to Roissy CDG airport

  • Rooms with balcony on 7th floor, stunning views of Paris! (on request)

  • Buffet breakfast to have as you like your room or in the breakfast room

  • Room-service breakfast and 24/7 meals

  • Modern meeting rooms for your events

Our accommodation(s)

Hotel location

Mercure Paris Gare du Nord La Fayette Hotel

175 rue la Fayette
75010 PARIS
France

GPS:48.8799, 2.35939

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE BAR

Non contractual photo

We can offer in-room catering with our deli partners, and in jars 24/7.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,034 reviews

TripAdvisor Rating  3.5/5  701 reviews

Value for money and well located

Customer review rating 5.0/5

Ronnie Couples - Confirmed reviews ALL

It was easy check in with friendly staff and given the highest floor 👍🏼

Dear Ronnie, Thank you so much for your kind words! We're thrilled to hear that your check-in was easy and that our staff was able to assist you with a friendly touch. It's wonderful that you enjoyed being given the highest floor during your stay. We hope it added to your experience. We look forward to welcoming you back again soon. Best regards, The front desk

Worst Mercure room ever.

Customer review rating 2.0/5

Barry H. Couples - Confirmed reviews ALL

Reception staff not interested in Platinum members

Dear Barry H, I'm sorry to hear that your experience with our reception staff didn't meet your expectations as a Platinum member. Your satisfaction is paramount to us, and we sincerely apologize for any inconvenience this may have caused. We take your feedback very seriously, and we will immediately look into the situation with our reception team to ensure that all our guests, especially our Platinum members, receive the attentive and high-quality service they deserve. In the meantime, please accept our apologies, and feel free to reach out to me directly if you have any further concerns or if you need any assistance during your stay. We're here to provide you with a memorable and enjoyable experience on every visit. Best regards The front desk

Nice staff and clean.

Customer review rating 4.5/5

Mary P. Couples - Confirmed reviews ALL

Staff very nice. Room was clean. We did have their breakfast for 18 Euros. This is unusual to have breakfast two days in a roll in a hotel but they did have a nice selection. A 5 -7 minute walk to Gare du Nord to get our train to Amsterdam. Wish I could think of the young man's name who was there when we came in after a day of touring and who checked us in. Very interesting, polite and interested in your day and what your plans are for the rest of your trip. The reason for the 9 rating was they did not have a full bar and lounge area like most Mercures. We enjoy a night cap before retiring. This is a smaller Mercures compared to others we have stayed in but just as pleasant. Would stay here again

Dear Mary, Thank you for letting us know that you enjoyed your stay in our hotel. We would be glad to see you again ! Best regards, The reception

good stay

Customer review rating 4.5/5

Msa Families - Confirmed reviews ALL

very kind staff

Dear MSA, Thank you immensely for your recent feedback and for taking the time to rate our services. Your positive review truly brightened our day! We are thrilled to hear that you had a pleasant experience with our reception team. Providing exceptional service is at the heart of what we do, and it's incredibly rewarding to know that our efforts have made a difference during your stay. Your kind words serve as a great motivation for our team to continue delivering outstanding service to all our guests. We will make sure to share your compliments with our reception staff, who will be delighted to hear about your satisfaction. Once again, thank you for choosing us and for sharing your positive experience. We look forward to welcoming you back soon for another memorable stay! Warm regards, The front desk

Well located to Paris Gare du Nord and cafes

Customer review rating 5.0/5

Theo D. Couples - Confirmed reviews ALL

Staff friendly, rooms very clean. Only issue was the coffee machine didn't work. Recommend this hotel.

Dear Theo D., I want to begin by expressing my sincere gratitude for the positive rating you've given us and for the kind words you've shared about your experience with us. It's truly heartening for our entire team to know that you enjoyed your stay with us. Additionally, I'd like to thank you for taking the time to provide us with feedback regarding our coffee machines. Your input is invaluable to us as it helps us identify areas for improvement. Please rest assured that we take your comments seriously and are already working to find solutions to enhance the quality and functionality of our coffee machines to provide an even better experience for our guests in the future. Once again, thank you so much for your constructive feedback and for choosing our establishment. We hope to have the pleasure of welcoming you back again soon and providing you with an even more satisfying experience in all aspects. Warm regards, The front desk

In partnership with TripAdvisor

Other web-users rate our hotel

  • 384 reviews 8.8/10 Location
  • 699 reviews 5.5/10 Room
  • 506 reviews 8.7/10 Service
  • 8 reviews 9.3/10 WiFi
  • 397 reviews 3.2/10 Comfort
  • 223 reviews 8.6/10 Breakfast
  • 210 reviews 7.9/10 Cleanliness
  • 85 reviews 5.3/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Paris