Mercure Paris Velizy Hotel 4 stars

Customer review rating (ALL Rating) 3.6/5 1,501 reviews

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Mercure Paris Velizy Hotel - Image 1
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Mercure Paris Velizy Hotel - Image 3
Mercure Paris Velizy Hotel - Image 4
22 Avenue de l Europe, 78140 VELIZY VILLACOUBLAY, France

Description

Hotel extras

  • Certified ALLSAFE

  • Just outside Paris and Versailles

  • Heated indoor pool and sunny terrace

  • Opposite Westfield Vélizy 2 shopping centre - 180 shops open 7 days a week

  • 875 yards from the T6 tram for Paris and direct bus to the Palace of Versailles by the hotel.

Our accommodation(s)

Hotel location

Mercure Paris Velizy Hotel

22 Avenue de l Europe
78140 VELIZY VILLACOUBLAY
France

GPS:48.778812, 2.21573

Telephone
Fax +33 1 34 65 95 21

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT M22

Our restaurant, M22, offers simple, tasty cuisine with cosmopolitan influences.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  1,501 reviews

TripAdvisor Rating  4.0/5  848 reviews

Disappointing

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

- : The breakfast was very poor. You pay a lot of money for what you get + not very fresh bread and the eggs were not well cooked and slimey. Not a lot of choice as well. It is better and cheaper to take breakfast in the mall just in front of the hotel. The room is old, the paper came off the wall, the room did not smell fresh either. The swimming pool is dangerous: there should be non slippery tiles or strips on the stairs and around the swimming pool + old swimming pool, does not look like the online pictures. + : The girl at the reception was very polite and helpfull, so for her service: thumbs up! The location is rather good, nearby bus/tram station and a giant mall/supermarket in front of the hotel. Spaceous room

Pleasant stay

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Nice enough room, swimming pool and fitness room were a great bonus. Breakfast was ok, a little pricey for what was on offer.

Well located but extremly old

Customer review rating 1.0/5

Anonymous Business - Confirmed reviews ALL

Phone not working, no TV remote, bath door badly damaged, bathtub joint made roughly, black traces of mould around the area between the toilet and bath, window not windtight and low noise filtering

Good stay but hotel room need a refurb

Customer review rating 4.5/5

Phil Business - Confirmed reviews ALL

Been using this hotel for nearly 8 years. Staff are excellent, particularly Willy at the bar and the breakfast manger. But the rooms need investment and are in need of a refurbishment.

Poor

Customer review rating 1.5/5

Arumn Families - Confirmed reviews ALL

Very dispointed. Shower leakage and bath tub water storage not functioning. Water bottle not provided. A/c noise. Bath slippers not provided. No welcome note. Invoice hard copy not provided

Dear Guest, I truly apologize for the inconvenience you had to experience during your stay at our establishment. We understand that we did not meet your expectations and for that, we are sincerely sorry. The issues you raised with the shower leakage, bath tub, air conditioning unit, and the absence of expected room amenities are all being reviewed and addressed. It is not the standard of service we strive to provide and we will make certain this doesn't happen again in the future. As for the hard copy of your invoice, we regretfully apologize for missing out on it. Our front desk staff will be more cautious of this in the future. For now, I will have it personally sent to you immediately. Once again, we express our deep apologies for the inconvenience caused. We hope to have another opportunity to serve you better in the future. Kind Regards,

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Other web-users rate our hotel

  • 464 reviews 7.6/10 Location
  • 1,416 reviews 5.1/10 Room
  • 1,091 reviews 6.6/10 Service
  • 31 reviews 4.5/10 WiFi
  • 572 reviews 8.1/10 Breakfast
  • 518 reviews 3/10 Cleanliness
  • 423 reviews 3.7/10 Vibe
  • 402 reviews 4.1/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.