Your support space

Le club AccorHotels

AccorHotels Privileged Partners

Programme

Can I earn points on stays made before I was a member?

No, according to our general terms and conditions of use, any stay prior to Le Club AccorHotels programme membership is not eligible for points.

Therefore, stays completed before your membership cannot be included and your stays / points will not appear on your account.

For your future stays:

  • Develop the winner instinct by booking directly on our website
  • Always specify your card number on reservation and present your card on arrival at the hotel

N.B.: all stays completed at a Fairmont, Raffles or Swissôtel address under these brands' loyalty programmes will be taken into account during the merger with the Le Club AccorHotels programme on 2 July 2018, so don't forget to show your Fairmont President's Club card or Swissotel Circle card when checking-in, or to subscribe to their loyalty programmes.

This response has been useful ?
Join
Le Club AccorHotels
Become a member and enjoy up to 10% extra off as well as other amazing benefits. Join our free loyalty programme today. Subscribe
Enjoy the benefits of the Le Club AccorHotels loyalty programme with Mercure
  • Our best price guaranteed Our members receive the lowest rate when they book direct-plus an extra up to 10% off!
  • Exclusive Offers Enjoy exclusive rates before everyone else with preview access to our private sales.
  • Online check-in
    /Fast check-out
    Prepare your fast check-in the day before you arrive, then simply drop off your key for a speedy departure. Once complete you will receive your invoice by email.
Mercure hotels within your hand's reach Download our app. Available on the App Store Get it on Google play
Stay Connected Subscribe to the newsletter and never miss any discounts.
* Prices from. Terms and conditions apply. Offers subject to availability. See the price terms and conditions of sale. These prices may relate to different types of room. Depending on the country, these prices may be shown before tax, inclusive of VAT, or inclusive of all taxes (VAT and tourist tax). Where prices are not shown inclusive of all taxes, the taxes (VAT and/or tourist tax) will be specified in the following steps of the booking process. Prices are not guaranteed until the booking is made.
FEVAD (Federation of E-commerce and Distance Selling) mercure adheres to the FEVAD (Federation of E-commerce and Distance Selling) Code of Ethics and to its Charter for Mediation in E-commerce
Customer opinions in partnership with TripAdvisor
沪ICP备10203162号-7