Your support space

Our answers to your search

Our selection

Do not have an account

How to cancel / change my reservation

Consult our FAQ
You have an account ?

To cancel or change your reservation, please log in.

Log in

Le club AccorHotels

AccorHotels Privileged Partners

Programme

How do I combine my cards into a single account ?

You can ask for your Le Club AccorHotels cards to be combined into one single account, provided that they are registered under the same first and last names:

  1. 1 Go to "Your Support space" on AccorHotels.com
  2. 2 Click at the top right on "Log in" and enter your email address or your Le Club AccorHotels card number and your password to log in
  3. 3 Go back to the middle of the webpage to fill in the online contact webform, once you're logged in
  4. 4 Select the topic for your request "Le Club AccorHotels"
  5. 5 Select the reason "Ask to combine your various cards"
  6. 6 Specify the numbers of the cards to be combined in "Comments" and specify the one you would prefer to keep as well as the email address linked to it
  7. 7 Click on "Send your request" to finalise your request
This response has been useful ?
Join
Le Club AccorHotels
Become a member and enjoy up to 10% extra off as well as other amazing benefits. Join our free loyalty programme today. Subscribe
Enjoy the benefits of the Le Club AccorHotels loyalty programme with Mercure
  • Our best price guaranteed Our members receive the lowest rate when they book direct-plus an extra up to 10% off!
  • Exclusive Offers Enjoy exclusive rates before everyone else with preview access to our private sales.
  • Online check-in
    /Fast check-out
    Prepare your fast check-in the day before you arrive, then simply drop off your key for a speedy departure. Once complete you will receive your invoice by email.
Mercure hotels within your hand's reach Download our app. Available on the App Store Get it on Google play
Stay Connected Subscribe to the newsletter and never miss any discounts.
* Prices from. Terms and conditions apply. Offers subject to availability. See the price terms and conditions of sale. These prices may relate to different types of room. Depending on the country, these prices may be shown before tax, inclusive of VAT, or inclusive of all taxes (VAT and tourist tax). Where prices are not shown inclusive of all taxes, the taxes (VAT and/or tourist tax) will be specified in the following steps of the booking process. Prices are not guaranteed until the booking is made.
FEVAD (Federation of E-commerce and Distance Selling) mercure adheres to the FEVAD (Federation of E-commerce and Distance Selling) Code of Ethics and to its Charter for Mediation in E-commerce
Customer opinions in partnership with TripAdvisor
沪ICP备10203162号-7