Your support space

Our answers to your search

Our selection

Do not have an account

How to cancel / change my reservation

Consult our FAQ
You have an account ?

To cancel or change your reservation, please log in.

Log in

Manage your account

How do I register a card on my account?

Register one or several cards on your account to make future bookings on the website or the AccorHotels mobile application easier.

To register a card on your account:

  1. 1

    Log in to your account

    • From the AccorHotels website
    • From the AccorHotels mobile application
    • From the AccorHotels tablet application
  2. 2

    In the "My payment cards" section, the following message appears "You don't have any saved cards", click on "Add a card" and fill in your bank details:

    • Name of card holder
    • Card number
    • Expiration date

    Security code (the three digits on the back of your card, four for American Express). This information is used to check your card's validity and will not be stored

  3. 3Confirm by clicking on "Save"

When making a booking, you can also register your card on your AccorHotels account if your card is compatible (MasterCard, Visa and American Express are eligible - excluding debit cards). You can register five cards.

This response has been useful ?
Le Club AccorHotels
Become a member and enjoy up to 10% extra off as well as other amazing benefits. Join our free loyalty programme today. Subscribe
Enjoy the benefits of the Le Club AccorHotels loyalty programme with Mercure
  • Our best price guaranteed Our members receive the lowest rate when they book direct-plus an extra up to 10% off!
  • Exclusive Offers Enjoy exclusive rates before everyone else with preview access to our private sales.
  • Online check-in
    /Fast check-out
    Prepare your fast check-in the day before you arrive, then simply drop off your key for a speedy departure. Once complete you will receive your invoice by email.
Mercure hotels within your hand's reach Download our app. Available on the App Store Get it on Google play
Stay Connected Subscribe to the newsletter and never miss any discounts.
* Prices from. Terms and conditions apply. Offers subject to availability. See the price terms and conditions of sale. These prices may relate to different types of room. Depending on the country, these prices may be shown before tax, inclusive of VAT, or inclusive of all taxes (VAT and tourist tax). Where prices are not shown inclusive of all taxes, the taxes (VAT and/or tourist tax) will be specified in the following steps of the booking process. Prices are not guaranteed until the booking is made.
FEVAD (Federation of E-commerce and Distance Selling) mercure adheres to the FEVAD (Federation of E-commerce and Distance Selling) Code of Ethics and to its Charter for Mediation in E-commerce
Customer opinions in partnership with TripAdvisor