Hotel Mercure Paris CDG Airport & Convention 4 stars

Customer review rating (ALL Rating) 4.1/5 2,543 reviews

Hotel Mercure Paris CDG Airport & Convention - Image 1
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Description

Hotel extras

  • In the heart of Paris Charles de Gaulle Airport

  • Restaurant open from Monday to Sunday

  • Stunning views of the runways

  • Heated indoor pool and fitness room

  • 18 seminar, training and convention meeting rooms

Our accommodation(s)

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Hotel location

Hotel Mercure Paris CDG Airport & Convention

Roissypôle Ouest, Route de la Commune, Cedex
95713 ROISSY CHARLES DE GAULLE
France

GPS:49.00759, 2.54931

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

L ESCALE

L Escale restaurant offers authentic produce cooked with passion by our Chef and team. The menu and daily specials change with the seasons to guarantee you fresh ingredients that will satisfy all your cravings.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  2,543 reviews

TripAdvisor Rating  3.5/5  1,380 reviews

easy access to Paris airport , okiesh Indian food by gourm Indian as we went Paris with kulinkumar holidays .

TripAdvisor rating 3.0/5

annushreejain Couples - TripAdvisor review

Good view , okiesh Indian veg food Near by the Paris airport. Nice hospitality Reasonable and easy access to airport and takes 1 hour to reach Paris centre …. To reach Eiffel Tower, river seine . Over all a good experience Only recommended of you wan a reasonable hotel in Paris , Europe .

Close to airport

Customer review rating 3.5/5

Chris Couples - Confirmed reviews ALL

The hotel is nothing special but it is close to the airport and suited what we needed. There are several major hotels in the same complex so look around.

Excellent hotel for lay over

Customer review rating 4.5/5

Björn Business - Confirmed reviews ALL

Second time I stay here in between flights. Never dissapointed. Good hotel and very helpful staff. Bartender always up for a good chat.

Dear Monsieur B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris CDG Airport & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Baya CHABANE Directrice Générale 00 33 1 49 19 29 13

Worked for an overnight stay near the airport

Customer review rating 4.0/5

Bree Families - Confirmed reviews ALL

Our stay worked for an overnight stay near CDG for an early morning flight. The dinner buffet option was poor, with not a lot of variety for a high price. The pool was very nice for our kids to burn some energy.

Dear Bree K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris CDG Airport & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. We notice as well all your comments regarding the dinner and the package for your breakfast . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Baya CHABANE Directrice Générale 00 33 1 49 19 29 13

Disappointed

Customer review rating 0.5/5

Laura-lee P. Couples - Confirmed reviews ALL

-no bathroom amenities- all in one body wash, shampoo, conditioner was empty in the shower -no facecloths -no coffee maker -dirty and run down -no hand cream

Dear Madame P., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris CDG Airport & Convention. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. You booked a classic room, in Privilege rooms you have differents amenities, like hand cream, expresso machine... We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Baya CHABANE Directrice Générale 00 33 1 49 19 29 13

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Other web-users rate our hotel

  • 722 reviews 8.2/10 Location
  • 1,291 reviews 6.4/10 Room
  • 1,328 reviews 7.5/10 Service
  • 28 reviews 5.8/10 WiFi
  • 518 reviews 4.6/10 Food
  • 407 reviews 6.3/10 Cleanliness
  • 294 reviews 7/10 Breakfast
  • 271 reviews 4.7/10 Vibe

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