Mövenpick Hotel Auckland 5 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.4/5 2.781 beoordelingen

Mövenpick Hotel Auckland - Image 1
Mövenpick Hotel Auckland - Image 2
Mövenpick Hotel Auckland - Image 3
Mövenpick Hotel Auckland - Image 4

Omschrijving

ALLSAFE goedgekeurd hotel

Extras van het hotel

  • ALLSAFE accredited

  • BODA restaurant & bar with harbour and city views

  • Chocolate Hour for Guests

  • Downtown location next to Commercial Bay shopping

  • Seven contemporary conference spaces

Onze accommodaties

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Hotel locatie

Mövenpick Hotel Auckland

8 Customs Street East
1010 Auckland
Nieuw-Zeeland

Gps:-36.844596, 174.767113

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice
Dicht bij het hotel
  • Parking

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.4/5  2.781 beoordelingen

TripAdvisor score  4.5/5  854 beoordelingen

Nice stay

Tripadvisor-waardering 5.0/5

kwest56 Gecertificeerde beoordeling door TripAdvisor

Location was great, one block from the harbor; room was comfortable and spacious; good shower, breakfast was delicious with a good assortment of items. Only negative was that our paid reservation for early check in wasn’t available at the time but they did accommodate us by deducting the cost from our bill and we were able to check in an hour and a half later.

Kia ora Kwest56 Thank you for your top review! Sorry we couldn't accommodate your early check in, it is subject to availability but thankfully it wasn't too long before we got you to your room. We hope to see you again in the future. Ngā mihi Sean Slattery

Spot on!

Tripadvisor-waardering 5.0/5

Jomebr Vakantie met vrienden - Gecertificeerde beoordeling door TripAdvisor

From the moment I was greeted at check in, until the moment I checked out, this stay was perfect. The staff were all welcoming and friendly, and my room was perfect. The mattress toppers ensure a great nights sleep. The hotel bar/restaurant on the top floor had amazing views, and the prices were actually cheaper than most venues around the Viaduct Harbour Precinct. Will I stay here again, a resounding yes, would I recommend this hotel, also a resounding yes.

Kia ora Jombr Thank you for your fantastic review and I will be sure to share it with the team. We hope to see you again in the future. Ngā mihi Sean Slattery

Beware Weekend Nightclub noise on alley side.

Tripadvisor-waardering 3.0/5

tonyjg2224 Gecertificeerde beoordeling door TripAdvisor

Stayed Fri/Sat March 2024. Firstly - if offered rooms on the alley side (rooms numbers 1 2 3 on floors 6 - 10 on these nights - then get them changed immediately ! There is a nightclub that will be playing LOUD music until 0300am ! You will definitely hear it. There is no noise suppression - and it would appear that this nightclub is/has been allowed to get away with it. And it's in the same building. At 0230am I went to reception and asked if another room could be made available for the following night. Secondly - THANK YOU in allowing me to change rooms (and move from single twins to double twins) for the 2nd night of the stay : got to sleep that night !! This hotel is not 5 stars. 3 -4 at best. It's an old hotel, redone with a basic transformation. The 3 lifts can require bit of a wait (busy Friday !) - more so when one was out of action for most of the 2nd day. Given the age of the building the noise from the street will still be heard. There is no lounge area, bar a few seats at the reception area. It's handy to Queen Street and the mall area. It offers a mini bar (why ?) and the smallest glass cups for a coffee (no point even using them). Entering the room you will find a desk light placed right in front of the TV (maybe consider not having it so it blocks some of the view). It's clean and handy - but that NIGHTCLUB noise is something that urgently needs to be addressed. Communications are provided by a card/barcode to which you will need to download via your phone / iPad. There is no information about the Chocolate Hour (times - unless you just happened to see it on the TV 'home page' ) and details on Happy Hour at the restaurant aren't to be found. If you are going to 'communicate' with your customers, it might be best to provide more direct ways (instead of the writing on the glass mirrors).

Kia ora tonyjg Thank you for your review and i do apologise for the noise from the nightclub that is unfortunately located under our building. We are dealing with the owners to try to put restrictions in place and currently going through this process. Our 3 lifts are always busy on these days however we do have a large lounge area on our top floor restaurant which is enjoyed by all guests. We will definitely work on our communication and again sorry you were not informed about our chocolate hour which happens everyday from 3pm-4pm. We do hope you stay with us again. Ngā mihi Sean Slattery

PRIMA LOCATIE

Avis-klantbeoordeling 4.0/5

M&m Stellen - ALL bevestigde berichten

ZEER GOEDE ERVARING MAAR 1 PROBLEEN! ABSOLUUT NIET VOLDOENDE LICHT IN DE KAMER IN DE AVOND OF 'S NACHTS. 2 BEDLAMPJES EN 1 STAANDE LAMP IN DE LIVING! DAT IS VEEL TE WEINIG.

Dear Maurits D., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Auckland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Slattery Hotel Manager

Prijzig maar ok

Tripadvisor-waardering 4.0/5

PeterD2502 Stellen - Gecertificeerde beoordeling door TripAdvisor

Voor een metropool als Auckland is dit centraal gekregen hotel prima. Goed bed, goede service. De auto moest door het personeel worden weggezet, wat achteraf aardig werd doorberekend. Maar er is geen andere optie. Het eten was uitstekend. De tweede ochtend leek het water niet goed warm te worden.

Dear Peter, Heel erg bedankt voor je mooie feedback en voor het kiezen van onze plek. Ik ben zo blij om te lezen dat uw gunstige locatie een hoogtepunt was van uw verblijf bij ons, omdat u zo dicht bij zoveel bezienswaardigheden in de stad bent. Er zijn veel mogelijkheden om zelf in de buurt van ons hotel te parkeren. Als u van plan bent om in de toekomst te verblijven, aarzel dan niet om contact op te nemen met ons conciërgeteam. Zij zullen u graag helpen en u begeleiden. Ik verontschuldig me voor het probleem dat u had met het warme water op de ochtend van uw vertrek, we hebben een probleem met de warmwaterboiler ondervonden, dat zeer snel werd opgelost, nogmaals, het spijt me zeer voor het veroorzaakte ongemak. Nogmaals, dank u voor uw kostbare tijd, we kijken ernaar uit u binnenkort weer te mogen verwelkomen. Ciao, Carla Bencivenga h1721-dm5@accor.com

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 1.138 beoordelingen 9.4/10 Locatie
  • 1.537 beoordelingen 7.7/10 Kamer
  • 1.464 beoordelingen 8.3/10 Service
  • 80 beoordelingen 2.5/10 Wifi
  • 716 beoordelingen 5.1/10 Comfort
  • 602 beoordelingen 7.5/10 Eten
  • 489 beoordelingen 8/10 Netheid
  • 342 beoordelingen 6.9/10 Ontbijt

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