Grand Mercure Brasília Eixo Monumental 5 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.4/5 4.573 beoordelingen

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Omschrijving

ALLSAFE goedgekeurd hotel

Extras van het hotel

  • Dicht bij het Nationale Stadion, het congrescentrum en Brasilia Shopping.

  • Relaxruimte met verwarmd zwembad, sauna en fitnessruimte op de bovenste verdieping.

  • Ruimte voor zakelijke en sociale evenementen, met een capaciteit tot 350 personen.

  • 18 minuten rijden met de auto naar de luchthaven van Brasilia.

  • Bezoek restaurant CAPIM DOURADO voor de moderne Braziliaanse keuken.

Onze accommodaties

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Hotel locatie

Grand Mercure Brasília Eixo Monumental

Setor Hoteleiro Norte quadra 5, Bloco G
70705913 Brasilia
Brazilië

Gps:-15.788328, -47.890239

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.4/5  4.573 beoordelingen

TripAdvisor score  4.5/5  1.378 beoordelingen

Certificaat van uitmuntendheid 2023

Sentir-se bem quisto

Tripadvisor-waardering 5.0/5

André R Gecertificeerde beoordeling door TripAdvisor

A cama e os travesseiros são ótimos, os funcionários são bem prestativos, a estrutura é excelente. A localização ficou prática e todas as pessoas pareciam satisfeitas. O café da manhã é o melhor que já pude apreciar. Não dá vontade de ir embora

Prezado Hóspede, Obrigada pelo seu feedback positivo! Ficamos felizes em saber que você se sentiu bem recebido durante sua estada no Grand Mercure Brasília. É gratificante saber que você gostou dos nossos serviços e acomodações. Esperamos recebê-lo novamente em breve! Atenciosamente, Luisa Guerra Supervisora de Guest Experience Grand Mercure Brasília

Hotel Grand Mercure

Tripadvisor-waardering 5.0/5

Mmarlucecaldas M Gecertificeerde beoordeling door TripAdvisor

Atendimento excelente na recepção e apoio . O recepcionista Elix e mensageiro Camacho receptivos e muito cordiais . Higiene e limpeza, muito bom !! Café da manhã com pessoas muito simpáticas e prestativas e boa alimentação . Um hotel bem cuidado e aconchegante .

Prezada Sra. Marluce, Agradecemos por compartilhar sua experiência conosco. Ficamos muito satisfeitos em saber que você teve uma estadia agradável e que nossos colaboradores contribuíram para tornar sua estadia memorável. É uma alegria saber que você encontrou nosso hotel bem cuidado, aconchegante e com um bom café da manhã. Esperamos recebê-la novamente em breve no Hotel Grand Mercure Brasília. Atenciosamente, Luisa Guerra Supervisora de Guest Experience Grand Mercure Brasília

Business Travel

Tripadvisor-waardering 5.0/5

Sanchiro Zaken - Gecertificeerde beoordeling door TripAdvisor

This hotel is my preferred one because of the service and room quality. The reception is very kind and the checkin is always a good experience today Cesar help me a lot with a quick and clear process. The checkout is also a good experience with a good staff.

Dear Mr. Sanchiro, Thank you for sharing your feedback with us. We are extremely pleased to learn that Grand Mercure is your choice due to our service and accommodations. It is a pleasure to receive compliments about the kindness of our reception team. We hope to continue being your choice in Brasília and look forward to your next visit. Sincerely, Luisa Guerra Guest Experience Supervisor Grand Mercure Brasília

Good location but very noisy

Tripadvisor-waardering 3.0/5

ClubGGG Zaken - Gecertificeerde beoordeling door TripAdvisor

The hotel is definitely ageing: although the interior decor is fine, you can tell as soon as you are in the lift, cracking, moving brutally and making noise. The room by itself was nice with a decent size bathroom but without any amenities like nail file or toothpaste provided. The balcony door did not lock properly so you could hear fairly well the noise from the street, day and night. No sound proof door so you can hear loudly the bell from the lift, people walking and discussion in the corridor to or from their rooms etc We had to sleep with earplugs, never a pleasure. Staff was nice and available, with a smile, and this was pleasant even when not sharing the same language, there is a good attitude. Need to be modernized otherwise I am afraid we won't be back.

Dear Guest, Thank you for taking the time to share your feedback. We appreciate your compliments on our staff's friendly and helpful attitude. It's unfortunate to hear about the noise disturbances and other inconveniences you experienced during your stay. We apologize for the issues with the aging infrastructure, the noise from the lift, and the balcony door. Your comments are valuable, and we take them seriously. Rest assured, we will address these concerns promptly to enhance the overall experience for our guests. We understand the importance of a peaceful stay and regret that we fell short of your expectations. We appreciate your understanding and hope to have the opportunity to welcome you back with improvements in the near future. Best regards, Mariana Ferreira Supervisora de Guest Experience Grand Mercure Brasília

Vriendelijke staff

Avis-klantbeoordeling 3.5/5

Darie Gezinnen - ALL bevestigde berichten

We hadden een verouderde kamer maar propere kamer. De locatie is prima en het personeel vriendelijk. Alleen spijtig dat er geen bar was aan het zwembad en geen handdoeken. Wanneer we via de telefoon drankjes wensten te bestellen aan het zwembad nam niemand de telefoon op.

Geachte Darie R., Wij stellen uw opmerkingen over uw verblijf in Grand Mercure Brasilia Eixo Monumental erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Hoogachtend, David Clerisson Guest Relations Hotel Grand Mercure Brasilia Eixo

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 878 beoordelingen 9.5/10 Locatie
  • 1.821 beoordelingen 6.9/10 Kamer
  • 1.949 beoordelingen 8.8/10 Service
  • 90 beoordelingen 3.6/10 Wifi
  • 938 beoordelingen 8.2/10 Ontbijt
  • 570 beoordelingen 7.3/10 Netheid
  • 364 beoordelingen 4.1/10 Goede prijs-kwaliteitsverhouding
  • 80 beoordelingen 7.4/10 Zwembad

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