Mercure Newcastle Airport 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.6/5 429 beoordelingen

Mercure Newcastle Airport - Image 1
Mercure Newcastle Airport - Image 2
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Omschrijving

ALLSAFE goedgekeurd hotel

Extras van het hotel

  • Ideaal gelegen tussen Newcastle en Port Stephens

  • Dicht bij Stockton Beach, ideaal voor quads

  • Newcastle Airport biedt directe vluchten naar 9 bestemmingen

  • Parkeerplaats aanwezig (tegen betaling)

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Hotel locatie

Mercure Newcastle Airport

2 Williamtown Drive
2318 WILLIAMTOWN
Australië

Gps:-32.810072, 151.843465

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

MACH ONE

Restaurant annex bar Mach One is dagelijks geopend voor ontbijt, lunch, diner en snacks. De bar heeft een volledige vergunning en serveert ook een uitgebreide selectie tapbieren en lokale wijnen.

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Meer informatie

ALL beoordeling  4.6/5  429 beoordelingen

TripAdvisor score  4.5/5  336 beoordelingen

Pleasant overnight stay

Tripadvisor-waardering 4.0/5

dali25 Stellen - Gecertificeerde beoordeling door TripAdvisor

Very handy as close to the airport. Greeted at Reception. Room nice and clean, large windows, nice bathroom with environmental products. There is a restaurant and bar area where we had dinner, rally good food and they also do room service meals. Restaurant staff and chef were great with my allergies. Check in and check out was easy. Reception obtained a taxi for us very quickly.

Dear dali25 Thank you very much for your review of our hotel. We're glad you enjoyed your stay with us and you found the food so delicious! We too think our menu is scrumptious. Hopefully we will see you again soon. Kind regards,

Convenient and Quiet

Tripadvisor-waardering 3.0/5

car0leb66 Gecertificeerde beoordeling door TripAdvisor

This Mercure Hotel is not too far from the highway travelling south and in the Accor group so has the Accor benefits. It was convenient and quiet even though it is right next to the airport. It has double glazing so you don't hear a any planes. The rooms were clean and well appointed. The staff were helpful and friendly. It had a gated carpark. It was a little more expensive than we are used to but it was what it was at the last minute.

Dear car0leb66 Thank you for your review. We are pleased to hear that you enjoyed your stay with us. We would like to have known what would have given us a better rating than 3 stars. If it was the price of the room, that is something that you had control over booking and we could not have assisted with. Kind regards

Great customer service

Tripadvisor-waardering 5.0/5

Mickey K Gecertificeerde beoordeling door TripAdvisor

Marcus was simply impeccable with his customer service and accommodated every one of my needs. I travel a lot for work, and without hesitation , I would say Marcus has easily been one of the nicest humans I have met on the front desk.

Dear 367mickeyk Thank you very much for your 5 Star Review of our property. We're so pleased to hear you enjoyed the level of customer service we try to deliver to all of our guests. It would be our pleasure to accommodate you again soon. Kind regards

Location and restaurant

Tripadvisor-waardering 5.0/5

NeilBaug2022 Stellen - Gecertificeerde beoordeling door TripAdvisor

Great spot. Triple glazed windows so no airport noise. Absolutely terrific food! If I lived in Newcastle I would make a point of going there for dinner. The staff were polite, friendly and hard working.

Dear NeilBaug2022 Thank you very much for your 5 out of 5 Stars Review! We're so pleased that you enjoyed your stay with us. We agree about your comments regarding our food - it's feedback that's shared with other guests too. We'll pass on your praise to the team too as they are all hard working and appreciate it when that work is recognised. Hopefully we'll see you again soon! Kind regards

Food poisoning

Tripadvisor-waardering 2.0/5

office142 Zaken - Gecertificeerde beoordeling door TripAdvisor

I ordered room service and the next morning suffered from extreme vomiting and diarrhoea. Accompanied by my wife, a registered nurse, she made the diagnosis. When reported to the hotel, the response was “what do you want me to do about it”? Unsatisfactory in our opinion.

Dear office142 Thank you for your review. We appreciate you taking the time to write it. As an anonymous review because you haven't given us a name, room number or date that you stayed, we can't address your comments. We take pride that the Port Stephens Council gives us the highest rating of food safety and cleanliness in the district. If you wish to discuss further, please contact me directly at the hotel on 02 4033 8900. Kind regards

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 160 beoordelingen 8.6/10 Locatie
  • 269 beoordelingen 8/10 Kamer
  • 329 beoordelingen 8.8/10 Service
  • 191 beoordelingen 8/10 Eten
  • 138 beoordelingen 9/10 Netheid
  • 133 beoordelingen 7.8/10 Comfort
  • 45 beoordelingen 4/10 Goede prijs-kwaliteitsverhouding
  • 40 beoordelingen 7.3/10 Ontbijt

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