Mercure Lille Marcq Baroeul 4 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 1 387

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Opis

O hotelu

  • Quick access to downtown Lille in 15 minutes by tram

  • Lounge atmosphere that feels like home; bar with a selection of local beers

  • Le Marque-Page Restaurant: Fresh, local and seasonal products

  • One contact for all your private or professional events (up to 200 people)

  • Large free private parking

Nasze pokoje

Lokalizacja hotelu

Mercure Lille Marcq Baroeul

157 avenue de la Marne
59700 MARCQ-EN-BAROEUL
France

Pozycja GPS:50.678404, 3.110665

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

Le Marque Page

We offer simple, quality seasonal cuisine. In a responsible approach, we favor sourcing directly from local producers. Don't hesitate to come and discover our seasonal and weekly set menus!

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Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.6/5  Liczba opinii: 1 387

Ocena TripAdvisor  4.0/5  Liczba opinii: 818

Needs a refresh. This hotel relies on its fabulous location. The services and attention to detail are not commiserate

Ocena na stronie TripAdvisor 3.0/5

tpost27 Rodziny - Opinia zatwierdzona w TripAdvisor

This is a well located accommodation with superlative staff. The hotel is dated. The air conditioning did not work well. The soap dispensers were not refilled. Many other details were overlooked. The breakfast was mediocre. There was no fresh fruit.

Dear tpost27, We thank you for your comment which is very important for us. We will install more visibly all the fresh fruit that we offer at the breakfast buffet. We will not fail to be more vigilant to change the shower gel when necessary. We hope to see you again soon. Best regards. André Grosperrin Directeur Hotel Mercure Lille Marcq en Baroeul.

Nice rooms and staff

Ocena na stronie TripAdvisor 4.0/5

Faith_and_Me Opinia zatwierdzona w TripAdvisor

Stayed here for 6 nights as a base for some cycling. The staff were all very helpful and friendly. The rooms were a very good size with a nice, comfy bed and the bathroom was clean and also a good size. The bar had a good selection of drinks and the breakfast buffet had a wide range of food to suit everyone.

Dear Faith_and_Me, We very much appreciate your comments regarding your stay at the Mercure Lille Marcq en Baroeul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sébastien particularly appreciated your nice comment about him. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, André Grosperrin Directeur Mercure Lille Marcq en Baroeul

Good accommodations. Bad food.

Ocena na stronie TripAdvisor 3.0/5

luananutribio Rodziny - Opinia zatwierdzona w TripAdvisor

Good accommodation and service. Big bed and acceptable bathrooms. But the restaurant food is terrible. Ordered a stuffed zucchini. They brought me half a zucchini with a plate full of stale rice (overcooked) with no taste and a badly seasoned sauce. Definitely a disappointment. Breakfast is nice.

Dear Luananutribio, We very much appreciate your feed back regarding your stay at the Mercure Lille Marcq en Baroeul. I'm sad to read the diner was not so good. Please accept my apologies. Do not hesitater to talk with a mangager during your diner, we could change the plate when we made a mistake. Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one. Sincerely, André Grosperrin Directeur Mercure Lille Marcq en Baroeul

Not clean and terrible pillow but friendly staff.

Ocena na stronie TripAdvisor 2.0/5

AlberRM Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Hotel was actually quite nice, the rooms where spacious and it felt contemporary. However, the room was simply not clean. There was a lot of dust everywhere, the shower screen on the bath had scum and stains, all the silicone around the bath was yellow, there was a hair on my bed… just not clean. Also, the pillow was like a joke - a tiny this square pillow! When I entered the room and saw that I though they’d forgotten to put pillows on the bed, imagine! I called reception to ask for a different pillow and thankfully the receptionist was very kind and helpful, and she got me a much nicer one. The hotel staff was very nice (receptionists etc) but the cleanliness of the room really spoiled my stay. This is a 4* hotel, simply not acceptable.

Dear AlberRM, I am really sad to read your comment. please accept my apologies. We will be more careful to make everything perfect. Do not hesitate to contact the reception, we could change your room to better satisfy you. I remain personally at your disposal. Sincerely. André Grosperrin Directeur Mercure Lille Marcq en Baroeul

Very poor service

Ocena na stronie TripAdvisor 1.0/5

Derek D Opinia zatwierdzona w TripAdvisor

Poor poor service Having booked this hotel via Booking.com in September for three couples on October 2023. I was cancelled by them a month later. It appears and the explanation is they are a World Cup hotel and us little people and fans just have to put up with it! Looks like profiteering and self interest Poor poor do not book this hotel - they do not respect their guests or care.

Dear Derk, I sincerely regret your comment and please accept our apologies. However, your assessment is not correct. The Mercure Lille Marcq en Baroeul hotel has been reserved by the organization of the Rugby World Cup for 2 years. A computer connection incident between Booking and the hotel opened the reservation but the rooms have already been sold since 2 years. We informed Booking the same day of your reservation. We don't have your details because you booked through an intermediary. The safest and most efficient reservation will always be made directly at the hotel. Do not hesitate to contact me personally to help you in your search for accommodation. I wish you a very happy new year 2023 and would be very happy to welcome you to the Mercure Lille Marcq en Baroeul on another occasion. Best Regards André Grosperrin Director Mercure Lille Marcq en Baroeul

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 226 Liczba opinii 9.4/10 Lokalizacja
  • 555 Liczba opinii 7.7/10 Pokój
  • 631 Liczba opinii 9.3/10 Obsługa
  • 227 Liczba opinii 8.3/10 Śniadanie
  • 175 Liczba opinii 7.2/10 Czystość
  • 153 Liczba opinii 8.9/10 Udogodnienia
  • 6 Liczba opinii 2.9/10 basen

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