Stays that allow you to accumulate points are credited within seven days of your departure from the hotel. After this time, you have six months to send us your paid hotel bill.
Before you do so:
- Log in to your account and check that your stay has not already been credited
- Make sure that your reservation was made on AccorHotels.com or another eligible channel
For requests about a car rental with Europcar, click
here
*Mandatory fields
